How Handback keeps both people private

A finder already has the shipping label in hand, so Handback uses only those delivery details to look for a possible recipient. The finder is never shown who matched, who lives at the address, or whether a match happened at all.

A recipient may be told that a package was reported for their registered name and address, but cannot see the label photo until identity and package ownership checks are complete. The recipient is not shown who found the package.

During the return, Handback shares only the agreed pickup place, time window, notes, and pickup code needed to complete the handoff.