How do I add or change my home address?

Sign in, open Account, and choose Home address. Search for the address or enter it manually, include the apartment or unit when applicable, and confirm the delivery details.

Receiving packages requires identity verification. The address printed on your approved government ID must match the address registered in Handback. Verifying a new address supersedes the previously verified one, so packages stop matching to an old home.

Address verification expires after 12 months. Handback will ask you to confirm again so an old address does not keep receiving matches after you move.