I did not receive the email sign-in code

First confirm the email address is spelled correctly, then check spam, junk, and filtered inbox folders. Search for a recent message from Handback.

The six-digit code and the sign-in button in the email expire after five minutes. If the message arrived late or the code no longer works, return to Handback and request a new one; use only the newest code.

You can also use a saved passkey, Google, Apple, or an existing password when those methods are available on your account. Contact hello@radsoftinc.com if no sign-in email arrives after another attempt.