Account

How do I change notification settings?

Updated Sep 14, 2026 · 1 min read

Sign in and open Account. Under Notifications, you can turn these groups on or off:

  • New matches: packages found for you and watch hits.
  • Claims & handoffs: claims, pickup arrangements, and confirmations.
  • Reminders: follow-ups about open packages or verification.
  • Email notifications: whether enabled updates are also sent by email.

Turning off a category does not remove the activity from your Inbox. You can still open Handback and refresh it manually. Device-level notification permission is managed in iOS or Android settings.

Was this helpful?

Related articles

Didn't answer it? Message usWe reply here and by email.