Claims and handoffs

What if the label has no tracking number?

Updated Sep 14, 2026 · 1 min read

Some private-carrier labels do not include a usable tracking number. In that case, Handback asks you to say who the package is from and what is inside. Give enough detail for the finder to compare your answer with the parcel or label.

The finder receives your answer after you claim and should check it before handing over the package. Do not include passwords, payment details, or unrelated personal information.

Was this helpful?

Related articles

Didn't answer it? Message usWe reply here and by email.