How do I search for a missing package?

Open Find my package and search with either the tracking number from your order confirmation or the delivery address. No account is needed to run the search.

A matching search may tell you that a neighbor reported a package and show the carrier and report date. It never reveals who found it or unlocks the label photo. To claim it, create or sign in to your account, register the matching name and address, and complete identity verification.

If nothing is found, Handback creates a watch so it can notify you if a matching package is reported later. This is not live carrier tracking, so also contact the carrier or seller when appropriate.