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How package watches work

Updated Sep 14, 2026 · 1 min read

When a package search finds nothing, Handback can watch the tracking number or address you searched. If a neighbor later reports a possible match, you receive a private notification to check it.

A watch does not track the carrier, change a delivery, or guarantee a match. It only follows packages reported inside Handback. Watches are used once when they match and otherwise expire after 90 days.

Your active watches appear on Home under Watching for you. Tap Stop watching beside one to cancel it.

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