Getting started

What Handback does

Updated Sep 14, 2026 · 1 min read

Handback helps neighbors privately return misdelivered private-carrier packages to their verified recipients.

A finder photographs the shipping label and the package in the app. Handback reads the delivery details and checks for a matching recipient. The recipient verifies who they are and confirms package details, and then the two arrange a handoff with a private pickup code.

Handback never tells anyone who lives at an address, and it never exposes the recipient to the finder beyond what is already printed on the label.

Was this helpful?

Related articles

Didn't answer it? Message usWe reply here and by email.